How Do I Get a Copy of My Telkom Contract

You can cancel your Telkom contract online by following these three simple steps: Go to www.telkom.co.za and select “Login” in the top right corner to log in to your “My Telkom” profile. This will take you to the Telkom self-service portal, which allows you to manage your Telkom Internet services. The self-service portal allows you to enable your data usage, usage history, top-ups, off-plan data, and manage your password. In the case of services leased under a contractual agreement, the rental obligations are based on the terms of the respective agreement and penalties may apply If you wish to upgrade or renew your Telkom LTE service, this can easily be done from your 21st month of the commitment period of your contract. Check here if you are eligible to update or renew your Telkom LTE for a better deal: www.ltedeals.co.za/renew.We you will be up and running within 1 business day for Telkom LTE Sim renewals only and 3-5 business days for Telkom LTE Sim + Router renewals. If you want to migrate your existing Telkom LTE service, this can easily be done from your 3rd month of your contractual commitment period, check here if you have the right to migrate your Telkom LTE to a better offer: www.ltedeals.co.za/renew. We`ll get you up and running within 1 business day for Telkom LTE Sim renewals only and 3-5 business days for Telkom LTE Sim + Router extensions. If you want to upgrade or renew your existing Telkom Fiber service, you can do so by simply registering online for the desired package here: www.fibredeals.co.za/migrate your cancellation request will be processed 7 business days after downloading and sending all the correct documents. Your subscription will run as usual until the end of the 30-day notice period. During this time, your invoice will run as usual. On the 30th day, your cancellation order will be completed and your service will be terminated.

Expect a final invoice on day 60. This invoice reflects your subscription fee for the 30-day notice period, penalties incurred due to early termination of the contract, and possible refunds. How do I cancel my Telkom subscription? You ask. If you change, upgrade or migrate from one service to another or if you completely withdraw from the Telkom network, it is necessary to terminate your contract. You can cancel your Telkom LTE, Telkom Fibre, Telkom ADSL or Telkom Mobile contracts at any time. Cancellation fees may apply. Before starting the telkom ADSL termination process, it is good to know that the provider requires a notice period of 30 days. Note: In accordance with Telkom`s terms and conditions, a customer must notify Telkom one calendar month in advance to cancel a product or switch to another service provider.

Please enter the number of the service you want to cancel a landline, for example 0123111111 mobile, for example 081111111Fibre, for example B1234567890 Internet, for example TIN123456789. The 30-day notice period means that customers who cancel their ADSL connection are very likely to receive at least one or more invoices before the service is terminated. It all depends on the billing cycle. Please enter your details below. We will contact you to complete your application once your submission is complete. Please note that each service you need to cancel must be submitted separately. Please ensure that the information provided is correct. The mobile phone number will be sent to the cancellation reference number In order to improve our services and products, we ask you to provide a reason why you wish to cancel. . Did you know that Telkom offers a “Move Line” service? Yes, and it`s free! We will move your current number for you – no need to cancel. Before you begin the cancellation process, make sure you have the following receipts in electronic form (Jpeg, PDF, no more than 5 MB). In order for us to process your cancellation request, we need certain documents from you.

Please note that only PDF and JPG document formats are supported and the maximum file size is 5 MB. `+ serviceName +` (`+ offerName + `) This service is suspended If you do not have a “My Telkom” profile, select “Register” from the login menu to create a Telkom user profile. Follow the 4-step process to create your user account and link your services to your account. Email cancellation requests will be completely discontinued and all Telkom account holders will be asked to cancel their online subscriptions through the company`s self-service portal. ADSL was good as long as it lasted – but now that the fiber virus has bitten, you`re ready for a faster and ultimately superior internet connection. We understand why you want to take the plunge. Your first step to faster download speeds is to cancel your ADSL line with Telkom. While this communications provider has always had a bad reputation for its cancellation processes, it has improved its customer service so that cancelling a subscription is now easier than before. Let us guide you through the steps. You will receive an SMS with the cancellation notice Your account number can be found in the top right corner of your monthly Telkom ADSL bill All Telkom ADSL users will be asked to cancel their subscriptions via the provider`s online self-service portal. Registered users with an active profile can click the “Login” button to immediately start the cancellation process. If you do not yet have an online Telkom profile, select the “Register” button to activate your online profile.

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